Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Skelmersdale | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Skelmersdale collects, uses, and safeguards your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Skelmersdale is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Skelmersdale and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of personal data:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, postal address
• Health data: Medical history, current medications, weight, BMI, consultation answers, and prescription information
• Payment data: Payment card details processed securely via third-party payment providers
• Technical data: IP address, browser type, device information, and website usage data

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and process prescriptions safely
• To fulfil and dispatch your order (delivery within 1 working day once approved by our pharmacist)
• To communicate with you regarding your consultation, order status, or any clinical concerns
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate clinical records and ensure continuity of care
• To improve our website and services through anonymised analytics

Our lawful bases for processing include the performance of a contract, legal obligation, protection of vital interests, and explicit consent for special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand website traffic and usage patterns
• Preference cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

• Prescribing clinicians: Where required to facilitate your prescription and clinical review
• Delivery partners: Your name and address are shared solely for the purpose of fulfilling your order
• Payment processors: Securely handle your payment details in compliance with PCI DSS standards
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information
• IT and hosting providers: Who support our website and data systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. All data is stored securely using encryption and access controls. We regularly review our security practices to protect against unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also object to or restrict certain types of processing. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please get in touch:

Pharmacy Weight Loss Skelmersdale
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.